Train Sim World
PS4 - Update 20/August/2021
Hello everyone,
We'd like to start again by thanking you all for your patience - particularly our PlayStation 4 players. This has been an especially complex update, and we're working closely with Sony to get you access to your game and Add-ons as soon as we can.
We believe there are two current issues for PlayStation 4: the game crashing when opening routes, and not being able to see your purchased Add-ons/purchased add-ons not appearing in-game.
Game crashes
We hope to have a patch out for this later this evening (subject to testing), but in the meantime, we believe there to be a workaround.
- Uninstall your game
- Reinstall your game minus these Add-ons:
- Rhein-Ruhr Osten
- BR Class 20
- BR Class 31
- LGV Méditerranée
This should enable you to play the Core routes, and for those who have bought the Season Ticket (or Boston Sprinter individually), you should be able to play Boston Sprinter over the weekend.
We will update when and if we're able to patch this evening, at which point you should not experience crashes for any Add-on.
EDIT:
This patch is now live (1.43). If you were experiencing any issues with crashing, we recommend you download this patch at your earliest convenience.
If you are still experiencing issues with being unable to see your Add-ons within the PlayStation Store, or once downloaded them not appearing in game, we've seen some players have success with the following steps, recommended by Sony.
- Uninstalling your game and any Add-ons
- Restart your console
- Reinstall TSW2, which should contain patch 1.43
- Download any Add-ons you have available within the Store
We will continue to work with Sony to try to find a solution over the coming days for those unable to see Add-ons in their Store, or downloaded Add-ons not appearing in-game.
Unable to download Add-ons/Downloaded Add-ons not appearing in-game
We've been working with Sony to try to establish the cause of the issue. We are still working on this, and will continue to troubleshoot over the weekend. It's unlikely at this stage this will be solved tonight - but we will update you when we have more details.
In the meantime, we have seen some players able to play by following the steps below:
- Uninstall the full game and all content
- Reboot the console
- Reinstall the content and Add-ons (minus the Add-ons listed above)
Thank you to those players who have been helping us out today, and to all of you for your continued patience.
If you are experiencing any other issues, please head here for a list of solutions, and if that doesn't help, please submit a Support ticket.
Train Sim World
20 Aug
PS4 - Update 20/August/2021
Train Sim World 2
1d
DB G6 Out Now!
Train Sim World
2d
Train Sim World 2 - Festive Livery Designer Competition
Train Sim World
3d
Train Sim World 2- Making the DB BR 612 DMU
Train Sim World
3d
TRAIN SIM WORLD 2 ROADMAP- 30 NOVEMBER 2021
Train Sim World
3d
Train Sim World 2 Update Notes - 30/11/2021
Train Sim World
25 Nov
Experience the American Legend!
Train Sim World
24 Nov
Train Sim World 2 Game Update - 24/11/21
Train Sim World
18 Nov
Stupendous Sherman!
Train Sim World 2
17 Nov
G6 Coming Soon to Train Sim World 2
Train Sim World
16 Nov
TRAIN SIM WORLD 2 ROADMAP- 16 NOVEMBER 2021
Train Sim World
15 Nov
Train Sim World 2 - Building Sherman Hill!
Train Sim World 2
10 Nov
Epic Add-Ons Arrival!
Train Sim World
10 Nov
G6 – Developer Interview
Train Sim World 2
4 Nov
A Cornish Caper Begins
Train Sim World
4 Nov
Rush Hour Season Ticket - Last Chance To Buy!
Train Sim World
2 Nov
TRAIN SIM WORLD 2 ROADMAP- 2 NOVEMBER 2021
Train Sim World 2
1 Nov
West Cornwall Local Arriving Soon
Train Sim World 2
28 Oct
Steam Halloween Sale Now On!
Train Sim World
28 Oct
BR Class 313 EMU Out Now!
Train Sim World
20 Oct
West Cornwall Local Launch Update
Train Sim World
19 Oct
TRAIN SIM WORLD 2 ROADMAP- 19 OCTOBER 2021
Train Sim World
18 Oct
Lewes Local Link
Train Sim World 2
15 Oct
Calling At: Cornwall
Train Sim World 2
14 Oct
Bakerloo Backbone